Hello! And welcome to the Los Pollos Hermanos family. My name is Gustavo, but you can call me "Gus". I am thrilled that you'll be joining our team. Each and every day, we serve our customers exceptional food, with impecable service. We take pride in everything that we do. And after this 10 week online seminar, I'm sure you'll fit right in. I like to think I see things in people. To begin, I'd like to talk about the cornerstone of the Los Pollos Hermanos brand. Communication. As an employee of Los Pollos Hermanos, you set the tone for the entire dining experience. Be mindful of what your words, and behavior communicate to our guests. Always be aware of your posture, remember to stand up straight.