My game crashed because of a lag spike and I lost my VCMiner set-up

Status
Not open for further replies.

Uran

New Member
Jun 29, 2021
1
0
1
In-game name: Uran
SteamID: STEAM_0:0:0
Time and date of lost item(s): Tuesday 29/June/ 01:05:55 2021
Value of the lost item(s): 1.955.000 Pounds
How you lost your item(s): My game crashed because of a lag spike
Why you should get a refund: I think it's unfair to loose 2M because of a lag spike, I lost it when I just bought it.
Evidence
https://steamcommunity.com/sharedfiles/filedetails/?id=2531210432
 

Jerome

CC Executive VIP
Donator
Apr 11, 2021
55
18
21
Hi @Uran,

As I mentioned last night, we're unable to refund you as there was no Admins+ online at the time. At this point the server has had it's daily restart so all items from the previous session will not be refund as you have the VC Miners for 2 days in a row.
 

Relman

Super Admin
Super Admin
Developer
Programmer
CC Staff
Donator
Dec 20, 2020
73
46
21
refunds are only issued in the same day session . After restart we will not refund to give you another 24 hours of free mining. There were admins on last night at 1am (myself included). If it were a lag spike you could have just reconnected and asked for a refund. I assume you were asleep, if you then checked in the morning its likely the morning restart is what you thought was a disconnect and likely reason for not seeing the VC mined you would expect from being done over night was that someone blew up or took over your vcminers for their own gain.

Locking thread.
 
Status
Not open for further replies.