Rare Weapon Refunds

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Ventz

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Ventz
Group Moderator
Dec 19, 2020
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Rare Weapon Refunds




Unfortunately, due to a lot of scamming, we no longer provide rare weapon refunds without significant, convincing evidence that you had it. In almost all cases this is video evidence, as screenshots after the fact do not help us with a lot. If senior staff are in-game and you are falsely killed and lose a rare weapon, you may be able to get a refund by screenshotting the message that pops up indicating you have died by a rare weapon, and going to them quickly.

Rare weapons are used at your own risk, and they are subject to higher requirements for refund. If a rare weapon doesn't appear in your buyback menu, there is little way for us to verify you are telling the truth (there is one way that takes exceptionally long and requires Management to search server files - we may perform this at our own discretion, in exceptional cases, but this will not be provided as standard).

We know this really sucks if you genuinely lost a rare weapon, but unfortunately so many people lie about this and we've been scammed by people in the past. If we start refunding these generously, scammers will crop up quickly.

Please keep this in mind before you use rare weapons.

Kind regards,
CG Management
 
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